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Primary Care Mental Health Liaison Practitioner

Band 6

Main area
Mental Health Primary Care Liaison
Band 6
Full time - 37.5 hours per week
Job ref
Rosanne House,
Welwyn Garden City
£33,706 - £40,588 per annum, pro rata + 5% of basic salary (min £1,066 max £1,845)
Salary period
05/02/2023 23:59

Values Based Screener

At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.


Job overview

We are currently seeking 1 qualified Nurses, Occupational Therapist or Social Worker to join our Primary Care Mental Health service covering the areas of Welwyn Garden City and Hatfield.

Successful applicants will facilitate clinics offering a mix of telephone and face to face consultations with service users within their designated GP surgeries. The role includes triaging and signposting service users to access the most appropriate service to support their mental health and wellbeing. This exciting development recognises that placing specialist mental health staff in GP practices will promote early assessment and treatment in a recovery focused way, therefore helping the service user to achieve the best outcomes.

Main duties of the job

This is a Band 6 mental health practitioner post. You will have a relevant professional qualification (nursing, social work, occupational therapy), and experience of working with service users with mental health needs. The post will generally be based within the primary care setting (GP surgeries). The practitioner will offer primary care mental health liaison support to GP surgeries within a designated hub of surgeries and will have the opportunity to support the development and implementation of this service. The service will provide support to those being referred for support and will also seek to support primary care practitioners in the transfer of service users from secondary care to primary care.

At HPFT we view our staff as our most important resource and offer:

  • A thorough induction to your role and team
  • A regular, good quality supervision
  • Access to Lead Nurse for your area promoting professional development
  • Arrange of developmental opportunities to support you to grow in your profession and your practice
  • The opportunity to apply to work flexibly so that you can balance your work with your life outside work

Working for our organisation

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.


Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.


The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:


Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.


These values are at the core of who we are, everything we do, and how we do it.

Detailed job description and main responsibilities

  • The role of the Primary Care Mental Health Liaison Practitioner will be to work across the interface between Primary Care and Mental Health Services to work alongside the service manager/s to facilitate mental health assessment in primary care and support GP's regarding decision making in relation to secondary care referrals, support transition of service users from the care of secondary mental health services back to Primary Care and to facilitate re-access where appropriate.
  • The post holder will provide consultation, support, education and problem-solving approaches to the Local Primary Care Teams particularly in the area of assessment and management of mental health problems in adults of working age.
  • The post holder will run clinics autonomously and will offer telephone and face to face consultations to service users within their GP surgeries.
  • The post holder will signpost service users to appropriate services and may occasionally undertake very short-term interventions for clients with mild to moderate mental health difficulties.
  • The post holder will refer service users to community mental health teams if the service user meets the threshold for secondary care services.
  • The role is to strengthen access and to provide community triage for people who may need mental health services.
  • The post holder will ensure systems are in place to promote smooth pathways between primary care and secondary mental health services.
  • The post holder will work in partnership with service users in the designated care group with complex health presentations, developing their care plans and recovery plans to enable them to lead fulfilling lives.
  • The post holder will work in partnership with Health and social care professionals from other agencies and organisations including GP's and Social Prescribers.
  • They will demonstrate an understanding of clinical interventions relevant to the Pathway/Protocols to include psycho-education, relevant aspects of social inclusion, Recovery and working closely with carers, families and partner agencies to facilitate this.
  • The post holder will work to promote the safety and the wellbeing of service users and their families/carers.
  • The post holder will not have an individual case load, but will support the GP surgeries to manage a team case load.
  • To act within the appropriate professional code of conduct at all times.
  • All staff should comply with the Trusts Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.

Person specification


Essential criteria
  • Nursing/ Socail work or OT
  • Evidence of post reg CPD
Desirable criteria
  • Completion of mentoriship or equivalent
  • Non medical prescribing qualification

Experience and Attainments

Essential criteria
  • Min, 1 year post reg experience
  • Experience of working with people with severe mental ill health
  • Experience of workng community /primary care
  • Experience of workng consultativley with professionals
  • Experience of providing assessment and clinical interventions
Desirable criteria
  • Experience of supervising staff

Skills and knowledge

Essential criteria
  • Excellent written and oral communcaation skills
  • Excellent negotiation and conflict resolution skills
  • Estalblsh relationships with service users and carers
  • Understanding of primary care mental health
  • Partership working with other agencies

Analytical skills

Essential criteria
  • Able to work autonomously in keeping with registratiin requirements and Trust policy

Physical skills

Essential criteria
  • Car driver/access to car
  • IT literacy

Employer certification / accreditation badges

Trust IDMenopause Friendly EmployerMindful employer.  Being positive about mental health.Age positiveDisability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Jane Bozier
Job title
Clinical Nurse Specialist
Email address
Telephone number