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ADHD CAMHS Administrator Band 3

Band 3

Main area
Band 3
Fixed term: 12 months (or Secondment with potential to extend)
  • Full time
  • Part time
  • Flexible working
37.5 hours per week
Job ref
15 Forest Lane, Kingsley Green, Radlett, WD7 9HQ
£21,730 - £23,177 per annum pro rata
Salary period
01/02/2023 23:59

Values Based Screener

At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.


Job overview

Following the approval of an exciting new business case, we are looking to recruit a skilled and motivated team Administrator with the appropriate skills and experience to work in a multi-disciplinary CAMHS Community Team to support the implementation and delivery of a new service.

The post-holder will work closely and sit alongside the Community CAMHS West/South teams who work with children and young people presenting with moderate to severe, complex mental health. Specifically, this post holder will be focused on ADHD children and young people. This is a new service being rolled out so it is an exciting opportunity to be part of co-designing how this will work alongside an innovative new service in primary care that this role will work very closely with.

HPFT CAMHS service is leading in transforming care for young people and their families and now has a CAMHS Home Treatment Team, a CAMHS DBT Service, Crisis Assessment and Treatment Team and has a dedicated CAMHS Section 136 Suite. We also host our own Tier 4 Inpatient Unit for young people, Forest House Adolescent Unit, which has worked to reduce inpatient admissions and improve community care for young people in crisis.

CAMHS Community teams are welcoming, friendly and supportive multi-disciplinary team who are committed to providing innovative and high quality care. We offer a variety of specialist interventions and are passionate about delivering excellent services for young people. 

Main duties of the job

  • To work closely with the Senior administrator to provide comprehensive administrative service to the Clinic Team including copy and audio typing.
  • To receive and welcome visitors to the Clinic, including children, young people and their families who have been referred to our service, other professionals.
  • To receive and process telephone enquiries and fax messages on behalf of the Clinic Team.
  • To input patient information onto the Trust electronic patient records, for which training will be given.
  • To type minutes and confidential reports and circulate as required.

Working for our organisation

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.


Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.


The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:


Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.


These values are at the core of who we are, everything we do, and how we do it!


Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?


Then please read on…”

Detailed job description and main responsibilities

  • To arrange appointments for the Clinic Team as necessary, maintaining the Clinic diary.
  • To maintain the Units filing systems, filing and retrieving records as required.
  • To assist with the collection of statistical data as required.
  • To maintain the archive system for patients and staff.
  • To provide annual leave cover for the Senior administrator when required.

Person specification


Essential criteria
  • Advanced IT skills
  • RSA III/NVQ 3 or equivalent.
  • Trained and experienced at intermediate level in a range of software packages
  • Good standard of English & Numerate
  • ECDL qualification
  • Advanced secretarial skills such as audio and voice recognition software
  • At least 2/3 years experience in a secretarial environment
Desirable criteria
  • Proficient knowledge of electronic patient record
  • Experience in healthcare setting
  • Knowledge of healthcare terms used in their day to day working

Experience and Skills

Essential criteria
  • The ability to organise and prioritise own workload within any specified guidelines where guidance is not readily available, but at set intervals
  • Proficient in diary management coordinating appointments to ensure best use of Managers’ time
  • Experience of transcribing formal minutes of meetings.
  • Independent/lone working and team working skills
  • Experience of adapting to change and managing work in a changing environment
  • Evidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work

Communication Skills

Essential criteria
  • Excellent verbal and written communication and presentation skills in person, on telephone, and electronically.
  • To be experienced in dealing with people in distress in a calm and confident manner, using de-escalation skills where appropriate
  • To have proven skills and experience establishing effective working relationships with Managers and colleagues

Physical Skills

Essential criteria
  • Advanced keyboard skills; experience and training to produce accurate typing at fast speeds to RSA III/NVQ 3 level

Employer certification / accreditation badges

Trust IDMenopause Friendly EmployerMindful employer.  Being positive about mental health.Age positiveDisability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Marsha Mungo-Okolie
Job title
Community CAMHS Manager
Email address
Telephone number
Additional information

Marsha Mungo-Okolie (CAMHS Manager) 01727 804 214

CAMHS West Administrative Team - 01727 804 214