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Hertfordshire Partnership NHS Foundation Trust logo
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Band 3

Main area
Older People's Services
Band 3
Full Time 37.5 hours per week
Job ref
Seward Lodge, Lilbourne Drive, Hertford, Herts, SG13 7HL
£18,813 - £20,795 per annum
21/10/2019 23:59

Values Based Screener

At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.

Seward Lodge is a 16 bed assessment and treatment unit based in Hertford. We are part of Hertfordshire Partnership Foundation University Trust (HPFT) with a CQC rating of outstanding. This is a fantastic career opportunity for an enthusiastic, motivated and reliable receptionist to join our friendly team at Seward Lodge. This role is varied and will involve mainly administrative duties and telephone duties along with face to face contact with service users and relatives on reception.


HPFT places great emphasis on providing the highest standard of customer service to our services users, carers and visitors. The post holder must be able to demonstrate they possess excellent customer service skills incorporating the Trusts values when carrying out their duties.


The successful candidate must have a professional attitude, be hard working and have excellent communication skills and telephone manner. The ability and personality to build a rapport with our service users and relatives will be essential. You must have the initiative to work independently to ensure the smooth and efficient running of reception as well as the capability to work effectively in a busy team environment. If you are a proactive person and have the qualities and skills essential to be an Inpatient Receptionist, and want to be part of a dynamic and growing organisation, then we want to hear from you today.

Trust IDStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Mindful employer.  Being positive about mental health.Age positiveDisability confident committed

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

To print a document or save it to your computer, please click with your right mouse button on the document title and select "Save Target As...". You can then save the document in a suitable place on your computer ready to print it out. Clicking with the left mouse button will open the document in a new window (if your web browser can do so).

Apply online now

Further details / informal visits contact

Gerry Geoghegan on 07833048069