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Team Leader - NW Crisis Resolution and Home Treatment (CRHTT)

Band 7

Main area
Band 7
37.5 hours per week (Full time 37.5 hours per week)
Job ref
St Pauls
Hemel Hempstead
£41,659 - £47,672 per annum pro rata
Salary period
30/01/2023 23:59

Values Based Screener

At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.


Job overview

This role entails both clinical and operational management duties

In conjunction with other members of the  management team, to lead in the development and implementation of the CRHTT providing a high quality service to meet the needs of people in acute phases of mental illness, and their carers.  To ensure the continued efficient and effective management of the team, providing leadership and supervision to a multi-disciplinary staff group.

The post holder will act in support of the CRHTT Manager, deputising and carrying out delegated roles, duties and responsibilities as required, as part of the Sector team Management structure

This postholder will carry responsibility for leading the CRHT Team.


Main duties of the job

We are looking for an experienced clinician and a leader to join our busy and dynamic Crisis Resolution and Home Treatment Team (CRHTT) based in Hemel Hempstead. The team undertake an urgent assessment of people with acute mental health problems as well as recovery focussed interventions as an alternative to admission.

The Crisis Resolution & Home Treatment Team (CRHTTs) and The Orchards /Glaxo within HPFT have under gone a period of re-modelling. Primarily driven by the NHS Long Term Plan, emphasising the need for improved access to crisis support and enhanced home treatment service users can now expect a joined up approach to enable service users to develop longer term coping strategies and relapse prevention techniques, as well being able to benefit from a more therapeutic approach when in crisis.

Our aim is to provide the right intervention at the right time and at the right place for people in crisis. To do this effectively the CRHTT workforce is more diverse with Occupational Therapists and Psychologists working alongside Nurses, Doctors, Social Workers and Support staff, to provide a more holistic Multi-Disciplinary approach in identifying and offering crisis interventions and home treatment.

Working for our organisation

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Then please read on…

Detailed job description and main responsibilities

You will work closely with the local building-based CRHTT “The Orchards” (formerly known as the Acute Day Treatment Units (ADTUs) as they are an integral part of the crisis pathway offering an alternative to admission; facilitate early discharge and provide an alternative environment to carry out an assessment for people in crisis and can be accessed between 9 am-6 pm, seven days a week. We also work closely with the crisis Beds/Nightlight operated by MIND Herts to support service users waiting for  informal inpatient beds.

Person specification

Educational achievements, qualifications & training

Essential criteria
Desirable criteria
  • Cert or Dip in Management
  • Relevant skills-based training
  • BSc Community Specialist Practitioner, Graduate Specialist MHL training


Essential criteria
  • Significant and relevant experience of working with people with acute mental illness
  • Multi-professional working/case management
  • Service development and Change Management
  • Contributing to Operational Policy
  • Bio-Psycho-social models of care
  • Knowledge of physical health contributions to Mental Health issues, difficulties and assessment
  • Significant experience of community-focused care
Desirable criteria
  • Management/leadership of a multi-professional service
  • Experience of working in Crisis Resolution/Home Treatment Services or Mental Health Liaison Services
  • Multi-disciplinary management experience

Job related aptitude and skills

Essential criteria
  • Clear understanding of aims and processes of Crisis Resolution/ Home Treatment within the context of Community and Acute Mental Health provision
  • An understanding of the needs of people with acute mental health problems
  • The ability to provide and implement an appropriate needs-led assessment
  • The ability to lead a multiprofessional team and provide ongoing operational, clinical and professional supervision
  • Budget and resource management
  • Complex knowledge of legislation and policy regarding the provision of Mental Health care/services and other relevant legislation
  • Able to establish and maintain effective links with statutory and non-statutory agencies
  • Practice skills and knowledge applicable in an acute community setting.
Desirable criteria
  • Service development
  • Operational policy development

Employer certification / accreditation badges

Trust IDMenopause Friendly EmployerMindful employer.  Being positive about mental health.Age positiveDisability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Aiah Bondowa Tondoneh
Job title
Service Manager
Email address
Telephone number